• All VoIP calls (including to FreeCall members)
• All 1800 calls in Australia

• Use our Gateways to receive call from normal phone
• Save caller STD charges as we've Gateways in most capital cities

• Use our Gateways to call anywhere (including overseas) while you don't have access to VoIP
• Great to double up as a calling card when you're traveling

• Automatic recharge account
• You can preset low balance and topup amount. Example: Add $20 when balance is less than $5
• Tax Invoice by email after each topup
• Credit card authorisation is required

• All our plans are monthly plans
• There's no minimum contract period. You can terminate your plan any time

• Email notification (with/without message attached)
• Dial 101 to retrieve messages
• Personalised greetings

• Call forward all
• Call forward when busy
• Call forward when no answer
• Call forward when no Internet
• Easy setup via Web or phone

• Store up to 9 system memories for any phone numbers
• Including complex VoIP dial strings. Example: 123456789@voipdomain.com.au

• Itemised call details are available on-line the moment you've finished the call
• Include free, chargeable and incoming calls

• Fair use policy applies to all plans
• Please refer to our Terms & Conditions for the latest details

• Metro Number(DID) is conventional telephone number for receiving calls
• Metro Number isn't portable and not listed on telephone directory
• There's no guarantee that emergency services can accurately locate you when you call as you can use your account from anywhere
• The costs of calling the Metro Number is based on the number, not the location where the call is answered
• Metro Number can receive up to 10 calls simultaneously (similar to a rotary line)
• You can also port your existing number to FreeCall for receiving calls ($20 one-off setup)
• Subscription is $5/month (autopay from account balance)

• Sub-account shares call credit of the main account so call credit is not required
• Subscription is $2/month (autopay from account balance)
• Sub-Account option is only available to Foundation Plan

• Fax Line is conventional telephone number for receiving faxes
• Incoming faxes will be emailed to you in PDF format
• You can also port your existing number to FreeCall as Fax Line ($20 one-off setup)
• Subscription is $5/month (autopay from account balance)

• Send fax directly from email with your own CSID and CallerID
• Allow up to 10 email addresses in one account
• Delivered fax is charged at 10¢ per page
• Subscription is $5/month (autopay from account balance)

SMS Number is for receiving SMS messages to email. There's no setup fee and no contract period. A choice of dedicated or shared number is available:

• Dedicated - all incoming SMS messages go to email. Monthly service fee is $30
• Shared - more cost-effective but limited to receive from a list of known numbers

The following shared monthly plans are available:

• $5 - for up to 10 mobiles
• $10 - for up to 30 mobiles
• $15 - for up to 50 mobiles

• 65 countries and thousands of local area codes
• Multi-channels (up to 10 calls at the same time)
• Pay by the month, no long term contract
• Starting from $5/month (autopay from account balance)

• Both incoming and outgoing calls can be recorded
• Listen to the recordings on portal any time
• Recordings are stored up to 2 months
• Please ensure privacy laws are complied
• Subscription is $10/month per account